Getting Help
Welcome to Spolingo support! We're committed to helping you have the best language learning experience possible.
Frequently Asked Questions
How do I get started?
Simply download Spolingo from the App Store and start your language learning journey. Our intuitive interface will guide you through the process.
How does the speech recognition work?
Spolingo uses advanced AI to analyze your pronunciation and provide real-time feedback to help you improve your speaking skills.
Can I use Spolingo offline?
Currently, Spolingo requires an internet connection to provide the best AI-powered learning experience.
How do I track my progress?
Your learning progress is automatically saved and tracked. You can view your achievements and statistics in the app.
Technical Support
Experiencing technical issues? Here are some common solutions:
- Make sure you have the latest version of Spolingo installed
- Check your internet connection
- Try restarting the app
- Ensure your device meets the minimum system requirements
- Check that microphone permissions are enabled for speech practice
Billing
For billing-related questions:
- You can manage your subscription through your device's App Store settings
- All billing is handled securely through Apple's App Store
Contact Us
Need additional help? We're here for you:
Email: valtteri@vjxsoft.com
Response time: We typically respond within 24-48 hours